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APIs: The Key to your Multi-Channel consumer experience

So, why APIs? For retailers, the answer is in your pocket. When was the last time you used a shopping app while inside a store? Or made a “spur of the moment” online purchase? Back in February, Forrester analyst Brian Walker laid this logic on retailers at eTail Palm Springs (Optimizing Your Business for the Era of Agile Commerce) in a message to retailers that: you have to go slow, to go fast.

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